Privacy Policy

This Privacy Policy outlines how Herts Drone Roof Inspections ("we," "us," or "our") collects, uses, and safeguards your personal data in compliance with the UK General Data Protection Regulation (UK GDPR). By using our services, you agree to this policy.

1. Data Collection

We may collect and process the following personal data:

• Contact Information: Name, email address, phone number, and postal address.
• Property Details: Information about the property requiring inspection.
• Payment Information: Bank account details or payment card information.
• Communication Records: Emails, messages, and other correspondence.

2. Purpose of Data Processing

Your personal data is used for the following purposes:

• Service Delivery: To provide drone roof inspection services.
• Communication: To contact you regarding appointments, reports, and customer support.
• Billing: To process payments and manage invoices.
• Legal Compliance: To fulfil legal obligations and respond to legal processes.

3. Legal Basis for Processing

The legal bases for processing your personal data include:

• Contractual Necessity: Processing is necessary for the performance of a contract with you.
• Legal Obligation: Compliance with legal requirements.
• Legitimate Interests: Processing is necessary for legitimate business interests, such as improving services.

4. Data Sharing

We do not share your personal data with third parties except in the following circumstances:

• Service Providers: Engaging trusted third parties to assist in delivering services, under strict confidentiality agreements.
• Legal Requirements: Disclosing data to comply with legal obligations or protect rights.

5. Data Retention

Your personal data is retained only as long as necessary for the purposes outlined or as required by law.

6. Data Security

Appropriate technical and organisational measures are in place to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

7. Your Rights

Under the UK GDPR, you have the following rights:

• Access: Request access to your personal data.
• Rectification: Request correction of inaccurate or incomplete data.
• Erasure: Request deletion of your personal data under certain conditions.
• Restriction: Request restriction of processing under certain conditions.
• Data Portability: Request transfer of your data to another organisation.
• Objection: Object to processing based on legitimate interests.

To exercise these rights, please contact us using the details below.

8. Cookies

Our website uses cookies to enhance your experience and improve functionality. Cookies are small text files stored on your device that help track your activity on the site. Types of cookies we use include:

• Essential Cookies: Necessary for the operation of the site.
• Analytics Cookies: To collect anonymised data about site usage and performance.

You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

10. Contact Information

If you have any questions or concerns regarding this Privacy Policy or data practices, please contact us:

Business: Herts Drone Roof Inspections
Phone: +44 3333 034874